The Digester

Close Brothers to cut about 600 jobs and accelerate AI rollout

Mar 17th 2026

Specialist lender will cut nearly 24% of staff over 18 months, increase cost saving targets and speed up AI use while provisioning about £300m for the UK motor finance compensation scandal.

  • Close Brothers will cut about 600 jobs, almost a quarter of its 2,600 workforce, over the next 18 months.
  • The bank says it will deploy automation and artificial intelligence at pace to reduce costs and improve customer experience.
  • It raised cost saving targets to £25m for the year to September and plans a further £60m of savings next financial year, a year earlier than planned.
  • The group reported a pre-tax operating loss of £65.5m for the six months to 31 March.
  • Close Brothers added another £135m provision for the car loans mis-selling saga, bringing total provisions to about £300m.
  • The Financial Conduct Authority will publish final plans for its redress scheme for affected drivers by the end of this month.
  • Shares slumped 14% then a further 9.7% after short seller Viceroy Research said provisions may need to be doubled to between £572m and £1.07bn, a claim Close Brothers disputes.
  • The lender has sold Winterflood and its asset management businesses as it seeks to shore up its balance sheet.